Delivers Real Choices

Benefit: You can see everything that makes sense for your situation – without bias.

Barbara Arnstein was surprised and grateful when a cabdriver called from a taxi to say she forgot her purse.  Barbara was even more surprised when the driver refused a reward saying, “If you don’t mind, just tell me how much was in the purse.”  When she told him, he wrote the amount in a little book, explaining, I keep a record of what it’s costing me to be honest.”

Recently, we had the opportunity to speak with the Finance Director of a Rhode Island-based company who was in the midst of their annual health insurance renewal process.  We spoke with this Finance Director because both she and her CEO were sharing their frustration with the process during a meeting with one of our clients.  Our client immediately called us and asked that Judy speak with her colleague.  As she told the story, she expressed that they were feeling a distrust with whom they were working and that there were two major issues that were fueling their concern:

• They were happy with their current carrier but felt their advisor was ‘strongly selling’ them on another carrier.  Yet the broker was lacking any supporting documentation, even when asked;
• They believed that there must be a financial incentive to their advisor for selling the alternative carrier, because it had been a hard sell.  There was no distinguishing differentiator between the two carriers’ proposals.

“We don’t feel like we’re being given a choice.  We feel like we’re being told what do.”

At Paradigm Benefits Group, not only do we provide clearly defined choices, we provide choices that have been researched, tested and focused to meet your company’s needs – not the needs of the client we helped yesterday, last week or last month.  We will never tell you what to do.  We empower you to make a decision based upon the most accurate and most relevant information available.  You will be educated, informed and prepared.  And we will put choices on the table that a lot of brokers just aren’t going to consider because with lower premiums come, guess what? – smaller commissions.  That’s one of the perverse incentives in our business – that broker income does not always line up with what is best for the client.

“With Judy, I always feel like she has our best interests always out there first and the fee thing… I know about because she lets us know… she’s ethical enough to let us know how she gets paid.  She’s never hidden that.  She’s always put that out front, but I’ve never felt that’s been the driver.”

Lou Nisenbaum, Executive Director, The Nemasket Group